It’s hard to believe we’re already at the end of another financial year and halfway through 2025!
LINK continues to grow, and we’re always looking for ways to improve our services and processes—ensuring we do the best we can (within our means) for our clients, staff, and wider community.
Thank you for your ongoing commitment and dedication—we truly value and appreciate all that you do.
Vehicle Modifications – Rolling Out from July
We’re excited to announce that several long-awaited fleet upgrades will begin next month to help us better support our clients’ mobility needs and further enhance safety.
For both of our Iveco buses:
- Electric slide-out step
- Internal & external handrails
- Fabricated safety ramp
Across the fleet:
- Installation of dashcams (staggered)
Small Wins from Your Feedback
Your feedback helps shape our improvements—thank you! Please continue to send through your suggestions.
Two recent additions now available in every vehicle:
- Microfibre cleaning cloths
- Yellow & black ice scrapers
See photo below! If your vehicle is missing either item, please let me know and I’ll arrange replacements.
Continuous Reminders
Daily Sign-in/out
Please remember to sign in and out at the Thomastown office each day.
Safety First
Whether you’re driving, assisting clients, or working onsite—please always prioritise safety.
Reporting
Raise any vehicle or operational concerns with the Duty Officer as soon as possible.
Vehicle Maintenance & Safety
Daily Cleanliness
Vehicles should be kept clean throughout the day and thoroughly cleaned at the end of each shift. A clean vehicle ensures a safe, professional, and comfortable environment for all passengers.
Incident Reporting
All incidents must be logged via the iPad app. Prompt and accurate reporting helps us address issues quickly and ensures proper documentation.
Vehicle Issues & Feedback
Spot something wrong?
Use the vehicle check form on the iPads to report any maintenance or mechanical issues. Your feedback helps us maintain the fleet and avoid breakdowns or delays.
Car Park
Please follow these guidelines when using the Thomastown car park:
- Follow the latest layout (as per the email sent 14 Jan 2025)
- Park within the yellow lines in designated bays
- Avoid the two marked spaces near the entrance
- Align your vehicle with the white ground dots
- Do not park in the middle car park area
- Ensure vehicles are parked neatly—no overhanging or blocking access
Thank you all again for all your hard work and contributions—your efforts make a real difference!
